![]() ![]() The standard WeChat application cannot integrate different tailor-made apps to streamline business processes. Access Tailor-made Integrated Apps for Business Operations The company can also automatically remove a former employee from multiple group chats at once. Outside of work hours, employees can set up dedicated away messages, including “take a break” or “get off work” statuses. Using the application, employees can send work-related messages without accidentally sending them to friends and families since the contacts are segregated. WeChat Work can also get users to focus on work-related activities alone by separating personal space from the workspace. Separate Personal Space from the Workplace Businesses in industries with compliance obligations, however, may be able to access chat history when they know someone at Tencent to help them. Unfortunately, since WeChat Work disabled enterprise messaging API, companies could no longer sync company chats to company servers. The files sent in WeChat Work group chats can be retained in the cloud storage for six months. Admins can also access exclusive company management features, including adding or modifying departments, setting user roles, checking weekly summary member usage, and others.Ĭompanies also won’t have to deal with shared files in WeChat groups expiring within a matter of days. External communications can also be separated to avoid any miscommunications. Internal contacts can be segregated into different departments and be assigned varying permission levels. By using WeChat Work, the customers’ contact information won’t remain as the employees’ private contact when the employee leaves the company. It has other features, including to-do lists, seeing whether a message is read or not, and admins being able to mute members. Have Better Control Over Internal CommunicationĬompared to the standard WeChat application, WeChat Work’s communication features are more advanced as it can accommodate up to 2,000 users in a group chat. The application is limited to enterprises, government bodies, and organizations in Mainland China. The WeChat Work application is better suited for companies than the standard app, especially since its internal communication features are more advanced than WeChat. Tencent then broke out the enterprise function into a separate app that became WeChat Work in April 2016. Tencent first addressed the issue using Enterprise Accounts that worked within WeChat during the fall of 2014 and Enterprise Messaging in the summer of 2015. WeChat Work was developed since there was friction between management and employees regarding WeChat usage. WeChat Work users will see that the app has the same communication experience as the standard WeChat application, albeit more professional than others. WeChat Work is now a digital ecosystem that connects various corporate organizations, services, and consumers. WeChat Work is designed as an instant messaging application for internal communications and management. WeChat has many different features, including video chat, voice calls, SMS, games, QR code scanning, and more. Most people prefer using the app than email when doing business in the country. WeChat is similar to WhatsApp in that it is a messaging application used to communicate with one another. WeChat is currently China’s most popular messaging application, with over 1 billion people using it. This app is available on Android, iPhone, and other devices. WeChat is a mobile text and voice messaging application developed by Tencent in China that is first released in January 2011. EU-based ones and UK-companies need to comply with WeChat MiFID II and WeChat FCA, respectively. US-based businesses will need to comply with WeChat FINRA data retention requirements. Since most WeChat users use it for work purposes, WeChat Work was developed to cater to the employees’ and companies’ needs. Because most Chinese businesses use WeChat, foreign clients and business partners also need to use it to communicate with each other. Around 80% of all Chinese WeChat users perform professional tasks using the app in their companies, which results from the application’s mass adoption in the country. Even China’s business landscape sees widespread use of the application as both the customers and the firms use it to have a more convenient channel of communications to transact business.Ĭhinese traders and bankers use WeChat to make deals even though it isn’t designed for business use. WeChat plays a significant role in every Chinese’s everyday life as they connect with others using this multi-purpose social platform. ![]()
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